Returns, Refunds, and Cancellations

All used tires, older DOT new sale tires, or any used merchandise sales are final and “sold as is.” There is no warranty, no returns, no refunds, and no exchanges. Please note all used tires are inspected for nails and punctures, and deemed safe before installation. 

Some older DOT sales brands may offer a mileage warranty. Please reach out to the store manager for details.

We offer a 30-day refund or exchange on new unused tires only. The return timeframe starts the day the tires are purchased and delivered. However, seasonal tires and special order tires that are not in our regular product selection are excluded from returns or exchanges. We inspect all tires before a return is processed and approved. Any set of tires has to be complete with all 4 tires in order to be eligible for return. You will need to present the original sales receipt for us to process your tire return or exchange.

Tires may be exchanged if they have less than 30 miles for passenger car tires and light truck and SUV tires. We measure mileage by checking the tires for uneven wear that exceeds these mileage limits. Tires exceeding maximum mileage limits based on application (noted above) cannot be returned or exchanged.

All returned tires must be in saleable condition in order for a return to be accepted. Unacceptable examples include but are not limited to tires that have cuts, cracks, irregular wear, bubbles, belts showing through the tread or sidewall, or other signs that the tire integrity has been compromised. We will fully inspect each tire before issuing any refund or exchange.

A restocking fee is charged based on the total price sold. There is a $10 per tire restocking fee on any return, exchange, or canceled/refused order to cover the costs of processing, inspection, and getting the tires back on our rack for resale. The restock fee per tire is deducted from any refund amount.

Returns are handled on a case-by-case basis. Please bring tires back with the original receipt. Our team will inspect each tire and make a determination on whether the return or exchange can be accepted based on the criteria outlined in this policy. Approved returns are refunded or exchanged at the discretion of the store manager, typically in the form of store credit.